Help / Support
Simply submit your order requests to our service team, or contact them if you have questions about our products. To ensure the secure and prompt processing of your order, our service team will request the following information when you place a personal order:
- Your customer number
- Your Address
- Your preferred payment method and the type of delivery
- If you have moved, please inform us of your new address well before placing an order.
- We use your date of birth for account verification and fraud prevention purposes.
- Please provide your phone number in case we need to contact you.
- For security reasons, our staff is prohibited from reading your account details aloud. Please do not ask us to do so.
- In case we cannot reach you by phone, please provide your email address.
We guarantee that we will not misuse your data. It will only be used to ensure the smooth processing and quick delivery of your order or to keep you informed.

